Password Free Privacy Policy

Effective Date: March 31, 2025

Last Updated: May 28, 2025

Welcome to Password Free (“Password Free,” “we,” “us” or “our”). We are committed to protecting your privacy and ensuring transparency in how we collect, use, disclose, and safeguard your information when you interact with our website (passwordfree.com), APIs, and related services (collectively, the “Services”).

1. Key Definitions

“Personal Information” means data that identifies or can reasonably identify an individual.“User Data” means any information you provide or we collect in the course of delivering the Services.“Processing” means any operation performed on Personal Information (e.g., collection, storage, analysis, disclosure).


2. Scope & Applicability


This Policy applies whenever you:

• Visit or use passwordfree.com

• Request demos, complete a survey, or use our web chat

• Make a purchase from our website

• Subscribe to newsletters or marketing updates

• Communicate with our support or sales teams


3. Data We Collect


3.1 User-Provided Data

Profile Information: Name, business email, company, role, phone, etc.

Communications: Messages you send via forms, chat, or email.

3.2 Automated Data

Device & Usage Metrics: IP address, browser type, OS, session duration, click-stream.

Cookies & Tracking: Performance cookies, analytics identifiers, and marketing pixels.

  1. 4. Purpose & Legal Bases


    We leverage your data to improve our services for you and optimize your experience:

Service Delivery: Provision of demos, API credentials, and support. (Contractual necessity)

Platform Enhancement: Usage analytics to refine features and performance. (Legitimate interest)

Targeted Communications: Newsletters and product updates with explicit consent. (Consent)

Regulatory Compliance: Adherence to GDPR, CCPA, CAN-SPAM and other applicable statutes. (Legal obligation)


5. Data Sharing & Third Parties


We collaborate with best-in-class partners under strict confidentiality:

Infrastructure & Analytics: Hosting providers, cloud platforms, Google Analytics, Google Ads, and Google Console, plus advertising services such as Facebook and LinkedIn.

Communications: Email and marketing automation vendors.

Legal Requests: Authorities when mandated by law or to protect rights.

6. International Transfers


Your data will be processed within the United States, the Philippines, Europe, and Israel. We implement Standard Contractual Clauses (SCCs) or equivalent safeguards for transfers from the EEA/UK, ensuring continuous protection.


7. Retention & Security

Retention: Data is retained only as long as necessary to fulfill its purpose or comply with retention mandates.

Security Controls: Encryption in transit (TLS 1.2+), robust access controls, routine penetration tests, and SOC-2 aligned practices.

8. Your Rights & Choices


Depending on your jurisdiction, you may request:

Access & Portability: Obtain a copy of your data.

Rectification & Erasure: Correct or delete inaccurate or unnecessary data.

Restriction & Objection: Limit or object to processing based on legitimate interest.

Consent Withdrawal: Revoke marketing consents at any time.

To exercise any right, email [email protected].


9. Cookies & Opt-Out


Manage cookie preferences via our cookie banner or your browser settings. Disabling essential cookies may impact core functionality.


10. Policy Updates


We may evolve this Policy to reflect new services or regulatory changes. Material updates will be highlighted on our site with a revised “Effective Date” and, where appropriate, direct notification.