When the central identity team at a leading multinational aerospace and defense conglomerate decided to modernize its authentication infrastructure, they conducted an extensive evaluation of potential solutions. They selected the technology behind Password Free to provide a unified Passwordless MFA experience across all business units worldwide.

With over 180,000 employees across highly regulated and security-sensitive environments, the company had already deployed a mix of smart cards, OTPs, and RSA tokens to protect intellectual property and classified data. But this patchwork of authentication tools created problems across the enterprise: inconsistent user experiences, costly password resets, and onboarding friction across autonomous business units. The team saw the modernization initiative as both an opportunity to enhance security and to simplify authentication through a unified Passwordless MFA platform.

At the beginning of the project some of the internal IT groups were hesitant about adopting the new technology. They worried that moving to Passwordless authentication would be disruptive or incompatible with existing systems like Active Directory and legacy on-premises applications.

Once users experienced the new system firsthand, skepticism quickly disappeared. After deployment employees could authenticate from any device or location—Windows or Mac, online or offline—using the same simple experience. The implementation also provided strong Bluetooth-enabled desktop MFA for offline logins, a major advantage for remote and classified operations. As one project leader put it, “From the moment of receiving a brand-new computer to becoming active, I have never worked with an IAM solution that was as seamless and automatic to onboard.”

The solution integrated seamlessly with Active Directory, allowing IT to manage lifecycle processes such as onboarding, password management, and deprovisioning without rewriting applications or rearchitecting existing identity systems. Plus, the platform’s unique password rotation approach replaced vulnerable static credentials with ephemeral machine-generated tokens provided the same assurance as certificate-based systems but without their complexity.

The new unified Passwordless authentication framework for the company’s global operations successfully simplified the user experience while significantly reducing the phishing and security risks of static passwords.

• Zero-password login across diverse business units and platforms

• Dramatically reduced help desk costs by eliminating password resets

• Faster, frictionless onboarding for 150,000+ users

• Higher user satisfaction and IT agility

Until 2025, this powerful global security technology was only available to the largest companies in the world. Now Password Free is making it accessible to mid-market companies too. Our unique program includes automated configuration tools and administrative support for simpler deployment plus a customer success program with user training and communications support.